Planning and managing MELs is one of the most demanding parts of airline operations. A single deferred defect can ripple across multiple sectors, impact reliability, and expose compliance gaps. Synops brings structure to that process — handling MEL planning, resource coordination, and reliability verification in one place.

MEL Planning

Synops centralizes MEL management around three key elements:

• Parts: required components, tooling, and vendor actions.
• Resources: Tracks manpower and maintenance opportunities across bases.
• Opportunity: Highlights the best rectification windows based on aircraft routing and ground time.

Controllers can instantly see what each MEL needs, where the part is, and when it can be cleared. The system tracks part availability, lead times, and logistics flow — allowing teams to prioritize based on readiness, not guesswork.

rectifAI for Reliability

Every MEL and event is automatically verified by rectifAI, Synops’ AI-powered maintenance controller.
It checks for:

• Recurrent defects across tails or stations
• Compliance with deferral conditions
• Emerging failure trends by system or component

RectifAI learns from previous write-ups and reliability data to flag recurring technical issues or potential root causes early — giving engineering teams a proactive advantage.

Reliability Meets Resources

Traditional reliability programs focus on the what — components, systems, ATA codes.
Synops adds the why:

• Delays linked to part unavailability
• MTTR split by technical vs. supply-chain cause
• Supplier reliability and fulfillment rates
• Repeat MELs tied to sourcing or repair-cycle delays

Now reliability reviews can measure not just the defect — but the operational cost of waiting for it to be fixed.

With Synops, MELs and parts logistics are no longer separate processes.
You see the full picture — technical, resource, and reliability — in one live view. The result: stronger compliance, and measurable improvement in dispatch reliability.